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Tesco refused to serve 44-year-old woman with Alcohol

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Tesco Sheffield backs assistant who refused to serve mother with Alcohol. Tesco, the store that says it gives a little extra, refused to give any to a regular Tesco customer. Louise Gregory, a regular customer to Tesco was shocked when the store refused to sell her alcohol, even though she is 44 years of age.

Louise Gregory who was wearing sunglasses went into Tesco on Infirmary Road in Sheffield with her daughter Sophie and her friend Nicole who were both 14 years old and went to buy a small bottle of vodka but was refused.


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The stunned customer took off her sunglasses and explained to the assistant that she was 44 years old, but the assistant was more concerned with the children she has with her, and as such was worried that Louise would pass the Vodka onto the children.

Louise demanded to see the manager after explaining to the assistant that the alcohol was for her and not for her daughter or her friend. The manager spoke to Louise, after a short talk, Louise was still unable to buy the small bottle of Vodka.

Stunned Louise Gregory – who was wearing sunglasses – protested to the assistant at Tesco on Infirmary Road after she was refused a small bottle of vodka at a self-service till.

Louise Gregory told The Star newspaper:

“It was embarrassing. The store was absolutely packed and people were laughing and shaking their heads.

“It’s unreal; I don’t understand their policy on underage drinking. I’m a responsible adult and I wouldn’t dream of giving vodka to my children.

“I think the worker made a mistake and then tried to cover it up with a ridiculous accusation when she should have just apologised.

“No one showed an ounce of common sense. I’ve used that store since before it was Tesco and I go in several times a week, but after this I’m never going there again.

“I’ve been made to feel like a criminal.”

A Tesco spokeswoman said: “We take our responsibility towards the sale of alcohol very seriously. We operate a strict Think 25 policy, meaning if someone looks under 25 and does not have identification to prove they are over 18, they will not be served alcohol in our stores.

“Additionally, if our staff suspect alcohol is being purchased for an underage person, the sale will also be refused.”

This is not the first time that Tesco have hit the headlines for refusing alcohol to adults, with some people claiming that their policy of only serving people that look over the age of 25 is going a bit to far while other supporters of the policy believe that Tesco should be congratulated for their attempts to cut down on anti social behaviour cause by teenagers drinking alcohol on the streets.

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