Don’t Miss Out On Money Off Energy Bills
People in Lincolnshire including Grimsby, Scunthorpe, Lincoln, Skegness, and Boston are being warned to act fast to make sure they do not miss out on the cost
The cost-of-living crisis has left over six million households in the UK including in Lincolnshire struggling with fuel poverty. To help reduce the burden, the government has introduced the Warm Home Discount Scheme, which provides support to vulnerable households.
However, time is running out, and households are urged to take action before the approaching deadline of February 29. In this article, we will discuss the eligibility criteria for the scheme, how to apply, and the benefits it offers.
What is the Warm Home Discount Scheme?
Under the Warm Home Discount Scheme, eligible households can receive a £150 discount off their electricity bill for the winter season of 2023-2024.
This discount is applied directly to the electricity bill between October 2023 and March 2024. While many eligible customers automatically receive this discount through their suppliers, some households may need to confirm their details to ensure they receive the support they are entitled to.
Eligibility Criteria for the Warm Home Discount Scheme
To qualify for the Warm Home Discount Scheme in England and Wales, households must meet one of the following criteria:
   Receive the Guarantee Credit element of Pension Credit
   Have a low income and high energy costs
In Scotland, households are eligible if they receive the Guarantee Credit element of Pension Credit or meet their energy supplier’s criteria for the scheme.
It’s worth noting that households using pre-pay or pay-as-you-go electricity meters can still qualify for the discount. They can contact their electricity supplier to determine how they can receive the discount if they are eligible.
How to Apply for the Warm Home Discount Scheme
If you have received a letter asking to confirm your details for the Warm Home Discount Scheme, you must act quickly. The deadline for confirming your details is February 29, 2024.
You can confirm your details by calling the Government’s Warm Home Discount helpline at 0800 030 9322.
If you haven’t received a letter but believe you may be eligible for the scheme, you should also contact the Warm Home Discount Helpline before the deadline.
Your gas bill may be eligible for the discount instead if your supplier provides both gas and electricity. It’s advisable to contact your supplier directly to find out more information. It’s important to note that the Warm Home Discount will not affect your Cold Weather Payment or Winter Fuel Payment.
Support from Energy Providers
If you are struggling to afford your energy bill, it’s crucial to reach out to your energy provider. They are obligated to outline your options and provide assistance. Under official Ofgem rules, your energy provider must offer an affordable payment plan.
As part of this plan, you have the right to request a bills review to ensure the amount is correct. Additionally, you may be eligible for a break from payments until you can afford to pay, a reduction to an affordable rate, access to advice on reducing energy usage, or more time between payments.
Your energy provider should also inform you about any available hardship funds, charitable grants, or government grants that you can apply for. For example, the Cold Weather Payment is available once the temperature drops below a certain level, and you are of state pension age or claiming Universal Credit/ Jobseekers Allowance.
What Happens if You Can’t Afford Your Energy Bill?
If you find yourself unable to afford your energy bill, your provider is required to give you at least 28 days to repay any debt before taking further action.
After this period, your supplier may install a prepayment meter in your home. However, they must provide at least seven days’ notice before doing so. It’s important to note that the prepayment meter should be a last resort. Your provider should first offer you a repayment plan or help you set up a plan through your state benefits.
If you meet all the necessary conditions and your energy supplier provides you with the required assistance, but you still refuse to pay, they have the right to gain a warrant to enter your home and install a prepayment meter.
Alternatively, they may change your smart meter setting to a pay-as-you-go setup. If you have difficulty accessing your prepayment meter due to disability or limited mobility, your provider should relocate it to a more accessible location.
Act Now to Claim Your Discount
With the deadline for the Warm Home Discount Scheme fast approaching, it’s crucial for eligible households to take action immediately.
By confirming your details or contacting the Warm Home Discount Helpline, you can ensure that you receive the £150 discount off your energy bills. Don’t miss out on this opportunity to alleviate the burden of fuel poverty and make your home more comfortable this winter.
Remember, the Warm Home Discount Scheme is designed to provide support to those who need it the most. If you meet the eligibility criteria, act now to claim the discount and enjoy the benefits it offers. Stay informed, take action, and make a positive change for your household.