HomeManchester NewsBoohoo has started charging shoppers £1.99 to return items

Boohoo has started charging shoppers £1.99 to return items

Published on

- Advertisement -

Boohoo has announced that it will become the latest retailer to start charging shoppers for returning items.

Joining what is a growing list of companies, which now includes Uniqlo, Next, and Zara, online Manchester-based fast fashion retailer Boohoo has revealed that shoppers will now be charged a fee for returning items, reports Retail Week.

Customers will now have to pay £1.99 when they send unwanted goods back, and the cost will be deducted from the amount they are refunded.

Boohoo has said its decision to begin charging for returns comes amid the rising cost of shipping, and also after online shopping boomed during the COVID-19 pandemic and has continued to remain popular since.

The nature of online shopping often sees customers buy, and then more likely to return items bought online than they would in store – which raises costs for retailers.

Boohoo has started charging shoppers £1.99 to return items / Credit: Boohoo

A 2020 study by the consultancy KPMG also found that up to half of clothing bought online is returned to some retailers, with the whole operation estimated to cost businesses about £7 billion a year.

Confirming the decision to begin charging customers for returns, a spokesperson for Boohoo said: “As the cost of shipping has increased, we’ve had to look at where we can adapt without compromising what our customers love most – the convenience of shopping with us and the great value that our brands offer.

Read more: Boohoo is relaunching Debenhams online – so what does this mean for the UK high street?

“This has meant that we will be applying a charge of £1.99 to returns, so that we can continue to offer great prices and products and do this in a more sustainable way.”

The retailer its decision to begin charging for returns comes amid the rising cost of shipping / Credit: Boohoo

The charging for returns also comes after the retailer – which also owns brands including Debenhams, PrettyLittleThing, Dorothy Perkins, Wallis, and Burton – warned back in May it was likely going to be forced to put up clothing prices this year as it was needing to cut back on its sales and profit expectations.

The retailer also hinted then that customers were returning more unwanted items than ever before post-pandemic.

Retail analysts said other retailers are now likely to follow suit in charging for returns.

Featured Image – Boohoo

The post Boohoo has started charging shoppers £1.99 to return items appeared first on The Manc.

Read MoreNews – The Manc

- Advertisement -

Lincolnshire Police Hunt For Wanted Man

An appeal has been issued by Lincolnshire Police to help in their hunt for...

Man Arrested In Lincoln After Altercation Leaves Man In Hospital

Lincolnshire Police attended a property in Lincoln after an altercation was reported.  A man in...

Man Arrested After Nine Year Old Girl Stabbed To Death In Boston

Lincolnshire Police have arrested a 22-year-old man on suspicion of murdering nine-year-old girl Lillia...

Boston Gril Stabbed Do You Know This Man

Police are asking for help to identify a man they want to speak to...

UK NEWS

False Abduction Reports In Skegness Worries Holidaymakers

Police have said the reports on Facebook of abduction attempts in Skegness are false  Holidaymakers...

All the areas in Wales where police have used dispersal orders to crack down on antisocial behaviour

One of the orders targeted people who 'consume excess alcohol, litter and ruin the...

Rogue Coventry landlord banned from renting out homes

Carmelo Borsellino has been banned by Coventry City Council after breaking a number of...

Nicky Marr: Exciting port bid needs our support

Have you heard of Opportunity Cromarty Firth? Sort of? Until recently, that was me...

Alfredo Morelos and Moritz Jenz shine for Old Firm – what we learned in Scotland

Aberdeen and St Johnstone claimed wins while Hearts and Hibernian took a point apiece...

ASDA Reduces The Cost Of Petrol

UK supermarket Asda has announced it has cut the price of petrol and diesel...

Global Team of Military and Intelligence Experts to Release Stunning Independent Report on the Uvalde, Las Vegas, And Pulse Nightclub Mass Shootings

Wikileaks Like Release of Secret Documents Mirrors Vault 7 And German Intelligence Report on...

Boston stabbing: Two people arrested after nine-year-old girl stabbed to death

Lincolnshire Police have confirmed that two people have been arrested after a nine-year-old girl...

Murder Investigation As Girl 9 Stabbed in Boston Town Centre

Lincolnshire Police have launched a murder investigation after a 9-year-old girl dies after being...