Towing Masters Edmonton has earned a reputation for prompt, efficient service, combined with integrity and reasonable pricing. Today the company announced the addition of a new long distance towing service to round out its service offerings.
Operations manager Tim Sutton says the new service address the needs of many Edmonton residents who travel distances on a regular basis for work, or pleasure, as well as those who live outside of the city. “There are many people who work in the city but live in rural areas. Now, when something happens, we can get their cars to the mechanic they trust back home, regardless of where that is.”
Sutton says safe long distance towing requires expertise and knowledge on the part of the tow driver, and a commitment by the company to ensure it is fully staffed to cover when drivers may be away for a time. “Our long-distance towing offering means we may have drivers away for hours at a time. Standing behind our 24/7 30-minute response time means we’ve added the extra manpower needed to be sure we can continue to meet our commitment to the city.”
Adding the long-distance towing capabilities to the company’s already extensive list of services, Towing Masters Edmonton is now able to address driver needs when it comes to the full range of towing services including flatbed, private property towing, light duty, recovery, motorcycle and heavy duty. Sutton says whatever a potential situation, vehicle type or towing need, Towing Masters Edmonton is now equipped to handle it.
The company’s wide range of roadside assist services he says has also developed a reputation in the city. Skilled professionals respond quickly to assist drivers with services that include jump starts, out of gas, flat tire change, car lockout and transponder key problems. “Of course any time our customers need us, we’ll be there. If it’s related to a vehicle – whether it is mechanical, mobility or lock related – we can help by either fixing the problem, or by effectively moving the vehicle to someone who can help.”
Sutton says Towing Masters Edmonton has become known for its reasonable and honest pricing, and quality customer service. “Not being able to get where you’re headed, whether it be because of a breakdown, a lockout or an accident, is inconvenient and frustrating. Our skilled tow drivers understand that and apply both their expertise in assessing and dealing with the situation, and an aptitude for dealing with people, to make every situation easier.”
Towing Masters website says the company sets the standard for towing service in the city. According to Sutton, those aren’t just empty words but a commitment that is constantly reinforced to the team and something practiced every day. “We know people have choices when it comes to towing and emergency roadside assist services. We want to be sure every client interaction with us is a good one. Our promise is that we’ll do our very best, and if we make a mistake, we’ll make it right.”
For more information on Towing Masters Edmonton, visit http://towingedmontonab.ca
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