Computers have become an everyday item, and nearly each home you visit in Houston, Texas, you are sure to find at least one computer. However, what do you do when things go wrong, what do you do when you get a virus, and what happens when your computer breaks all together? According to the residents and the businesses of Houston, you call Texas PC Geeks.
Texas PC Geeks have become the number one choice for computer repairs in Houston, so In2town Lifestyle Magazine wanted to find out more about the company. We wanted to find out how they help computer users in Houston and what sets them apart from other Texas computer repair shops.
We sat down with Texas PC Geeks and interviewed them; we are making this interview available to all computer blogs and magazines to re-publish.
1) What sets you apart from the other computer repair stores?
Texas PC Geeks is different than others because we offer same day service at a great price. Another thing that sets us apart is that we don’t mark up the hardware or software a customer may need. Whatever we pay for the part or software is exactly what the customer will pay. We also promise a tech onsite within an hour of the customer making their appointment.
2) What new services are you offering in 2015?
We will be offering home automation in 2015. Home automation will allow the client to view/control every aspect of their home via their table or smart phone.
3) You won the Best Computer Repair Business award from Living Magazine for the past three years. Why, your opinion has you won so many awards?
We promise honest, professional and efficient IT work to all of our customers. We cater to residential clients as well as business clients. We charge a great rate and have had many numerous awards that backs our work.
4) How many years of experience does Texas PC Geeks have?
Texas PC Geeks has over 50 years of experience in the IT field. Our staff are trained, experience, and honest. We have great staff that loves their jobs and it shows through their customer interaction and by the many great reviews and referrals we receive.
5) Do you guys offer any guarantees?
Absolutely! We stand by our work. We guarantee our labor for 30 days. Parts typically have a 1 to 3 year warrantee.
6) How long have you been in business?
We have been in business since 1994 and have grown to where we are now by are repeat business and our clients sharing their great experience with their family and friends.
7) Where do your repairs take place? The repairs we perform happen at the client’s location, remotely or in one of our highly equipped shops.
8) In your opinion, what is the most important thing a customer can do to avoid IT heartaches?
We are constantly telling customers to BACK UP their data. Backing up data is single handily the most important thing they can do. 9 times out of 10 when a hard drive crashes, Texas PC Geeks can recover their data. It is the 1 time that we can’t that we see the most heartbroken clients. Many have lost wedding pictures, grandbaby pictures and many other precious other memories.
We also strongly recommend that a client install a non-free antivirus program. Remember, you get what you pay for.
9) Do you offer any classes?
Yes we offer monthly topics at one of our shop’s locations. The topics range from Backing up those memories, virus and malware prevention and basic web page design.
10) Do you offer any computer recycling?
Yes we do. Most of our clients have custom built systems or have to buy a new machine. We help at no charge to dispose of their old unit. We typically leave their old hard drive with them, but if they no longer need it, we destroy old hard drives each month. We offer free recycling to customers or non-customers.
To learn more about Texas PC Geeks and top quality services they provide, please visit their website at http://texaspcgeeks.com