Diamond Profile LLC, a Cincinnati based software company, has announced the release of Client Book CRM 2.1, a CRM and clienteling software solution for high-end retailers, along with a redesigned website.
Client Book CRM provides clienteling software solutions that help jewelers and high-end retailers organize customer information, improve their sales process, and grow customer relationships. Client Book CRM 2.1 provides additional tools, reports, and features to retailers that help them with their day-to-day clienteling efforts.
“The purpose of this latest release is to simply provide jewelers and retailers with the best CRM and clienteling tools available.” Said Brandon Pugh, Diamond Profile LLC’s Co-Founder. “This latest release brings proven methodologies together with cutting edge technology in order to provide powerful new features to our customers.”
Over the past two years, the company has gathered feedback from jewelers around the US market and focused on developing a solution to fit the CRM and clienteling needs of jewelers and other high-end retailers.
“We had a great following with our customers we had held for years, but were challenged with reaching a new customer base. We found that the jewelry CRM system could help Shannon’s obtain new clients and retain them all through this relationship software.” Says Christen Cawley, Marketing Director at Shannon Fine Jewelry. ”Now, we are able to keep track of leads and maintain those crucial customer touch points.“
In an effort to better inform jewelers and retailers on how CRM can help them in their clienteling efforts, the company has launched a redesigned website and plans to release a series of videos on improving customer relationships and leveraging information with CRM software.
For more information, please visit http://www.ClientBookCRM.com/